Forwarding and Shipping Agents


Customs clearance



One of the biggest headaches you may encounter when organising a shipment is the paperwork. Bilogistik provides customs agents to manage all port and customs formalities so that you don’t have to worry about bureaucracy. Knowing the different kinds of goods and the regulations applicable to every mode of transport means that we can enable a fast and transparent service while avoiding all delays due to legal or duty issues.


Management of customs for international operations

International trade regulations change constantly depending on the different kinds of national legislation and agreements between countries or trading zones. It is therefore a wise decision to leave these formalities in the hands of professionals who will work with the customs authorities at all times.

Customs management of international operations in the port of Santurce

At Bilogistik we have experts and advisors on international tax laws and customs management, who will provide you with assistance throughout the process of transporting goods from one country to another. We complete the appropriate preliminary formalities and controls to ensure that your freight arrives in the country of destination in time, with neither penalisations nor stoppages. Reducing the complexity of customs formalities is one of the best weapons for streamlining a shipment and gaining advantage over your competitors.

Types of customs clearance

Customs clearance encompasses all of the formalities and procedures required for goods entering and leaving a specific national territory. Its purpose is to control and approve their movement. The customs agent is responsible for carrying out the procedure on behalf of the importer or exporter by means of submitting a declaration of information to the competent customs authority in each case. The customs authorities therefore receive details of the characteristics of the goods as well as of the shipper and the addressee.

There are different kinds of customs clearance depending on the particularities of the shipment at hand, and a number of peculiarities depending on whether the freight is travelling by road, rail or ocean.

Rail freight customs clearance

Rail freight customs formalities require a special document: the Rail Consignment Note (CIM), of which five copies must be issued. One of these, the original, travels with the goods. Another copy is kept by the sender, and the other three go to the transport company.

To comply with this requirement and with any others corresponding to goods transport, Bilogistik offers a railway customs clearance service to guarantee that your freight will reach its destination without delays or setbacks potentially endangering the success of the logistics operation.

Ocean freight customs clearance

Added to the usual customs declaration, maritime customs clearance requires another procedure for ocean transport. Here we refer to the Bill of Lading (B/L). This is an essential document when importing freight by ship, by means of which the shipping company testifies to correct stowage of the goods. If the procedure has been correctly carried out, a Clean on Board certificate is issued, accrediting that the goods have been stowed in optimum conditions.

At Bilogistik we deal with maritime customs clearance in order to streamline the ocean transportation of your goods. This procedure must be completed with other services, such as those provided by the ship agent or marine chartering, in order to guarantee the integral and efficient management of your maritime cargo.

Integral customs management

At Bilogistik we offer integral customs clearance for any kind of imported goods, no matter what the chosen means of their transportation. This service includes the filling out of all kinds of documents for submission to the customs authorities, as well as the management of customs warehouses (either our own or the free warehouse).

Complete management of all tax and customs formalities so that you don’t have to worry once the operation is up and running, and to guarantee that the goods will arrive at their destination with no delays or surprises.

We take care of customs management in all types of transport:

Road freight transport
Ocean freight transport
Rail freight transport
Air freight transport
Multimodal freight transport

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